Introduction to Customer Service and Marketing (Beginner)

Introduction to Customer Service and Marketing (Beginner)

£40.00 £37.65 Save £2.35
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This short course offers a broad understanding of the principles, applications and concepts of the busienss industry. It gives you the opportunity to gain introductory knowledge of a professional sector.

This course is designed to introduce you to customer service and the principles of marketing. It’s made up of four elements that contain sufficient knowledge to give you an overall view of the important roles played in businesses. The programme aims to equip you with a solid foundation of knowledge on which you can build with experience.

The elements covered are:

  • Introduction to Customer Service and Marketing
  • Communication and Customer Service
  • Understanding the Market
  • Principles of Marketing

Duration : 1 Hour

This course is offered virtually, and is self paced.

Upon purchase, please allow the trainer approximately 36 hours to set up the session from purchase.

Once ordered you'll receive a confirmation email notifying you of a successful payment. An online training admin will then organise to email you the training package for you to access with 48 hours.

Wait times are normally much shorter.

You are able to cancel your order with no penalty! Please use our Contact Us page, and reference your order number.

If the information you're looking for isn't listed, use the Contact Us page and reference the product you're looking to purchase with your query.

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